Frequently Asked Questions

Questions, answered straight.

Hiring someone to build your website is a big decision. Here are the questions we hear most from small-business owners — and exactly how we think about them.

The details

Timelines, pricing & ownership.

Transparency is how we earn trust. No hidden fees, no vague timelines, no surprise change orders.

Still unsure?  Ask us directly →

Most small-business websites land in the 4 to 8 week window from kickoff to launch. Simpler sites with ready content move faster; sites with custom integrations, heavy copywriting, or photography days take longer.

We agree to a launch window in writing before we start and flag any risk to the date the moment we see it. No surprise delays.

You don’t have to, but you’ll usually get the best result when we collaborate. We offer copywriting as an add-on — we interview you, write the site in your voice, and hand it back for approval before it ships.

For photography, we can arrange a local shoot, use your existing assets, or pull carefully licensed stock. We’ll recommend whichever route tells your story best.

Every site we build ships with on-page SEO baked in — clean headings, meta data, fast load times, mobile-first layout, and structured markup so Google can read your pages properly from day one.

We also submit your sitemap to Google Search Console at launch. SEO is a long game, but you’ll start with a strong foundation instead of playing catch-up.

Absolutely. Your domain, hosting, code, and content are all 100% yours. We never hold your site hostage or lock you into proprietary tools.

We hand off documented access to everything: hosting, DNS, analytics, and any third-party services the site depends on.

For 30 days after launch, we fix any bugs in our code at no charge. Beyond that, ongoing care is optional: we offer monthly retainer plans that cover content updates, security patches, backups, and small tweaks.

If you’d rather manage the site yourself, that’s fine too — we build every site so non-technical owners can update the content without touching code.

Then we revise. The process is built around staged approvals: you see the direction in wireframes, again in visual design, and a final time before we hand it to development. Two full rounds of revisions are baked into every proposal.

We’d rather spend an extra week getting the design right than launch something you’re lukewarm about.

We’re based in Delta, BC and we love working with our neighbours — Ladner, Tsawwassen, Richmond, Surrey, North Delta, Tilbury. But we’ve shipped sites all across Canada and into the US. If you’re a small business that values craft and clarity, geography isn’t a barrier.

Still have questions?

Let’s talk.

Every project starts with a free discovery call. No pressure, no pitch deck — just an honest conversation about your business and what a great website could do for it.

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